At William Hill Casino Club we understand that the integrity and fairness of our games is of paramount importance to many of our players. In order to quell these concerns, we have outlined below how we ensure fairness on all games offered on our site;
Random Number Generators (RNG) are utilized on all games such as Slots, Roulette and Blackjack. All RNGs are certified externally and tested in house prior to going live on our site. The RNG certificates confirming that they have been tested by independent approved test houses are available on the below link: RNG
All games are monitored for any discrepancies and action taken if any are found;
The theoretical RTP (Return to player) is available on all games within the ‘help' section of the game;
We provide our members with an easy to use log of their game results via their device where available or via customer services. This information may be reviewed any time and includes amounts wagered, game results, as well as deposit and withdrawal records.
We comply with all relevant regulatory requirements and all external games available on our site are thoroughly tested internally. When games are externally tested they are done so with 2 – 10 million spins to ensure the RNG and the RTP (Return to player), are working as intended.