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Frequently Asked Questions
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What Is The William Hill Casino And Poker Affiliate Programme?
The William Hill Casino and Poker Affiliate Programme is aimed at website owners and webmasters who want to promote William Hill Casino and/or Poker Room on their website(s) and earn money each time a new customer directed from their site plays at William Hill Casino and/or Poker Room. The William Hill Casino and Poker affiliate programme is free and easy to join and is monitored 24 hours a day.
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How Am I Paid Out And How Much?
William Hill Casino pays you 20% of the net revenue generated by each new customer (not including sports betting) that is linked from your site to William Hill Casino. William Hill poker pays you 20% of the referred players contribution to the net rake. If during any monthly period your referred customers generate negative revenue (i.e. William Hill Casino loses money due to a referred customer(s)), your negative balance will not be carried over into the next month. You will never be asked to repay a negative balance. You do not receive commission on bonuses given to players. Your payouts are credited to your William Hill account before the 5th of each month. Read more about Withdrawing your money.
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I Have An Existing Ecash Affiliate Account. How Do I Check My Stats?
You will still be paid via Ecash as previously for any commissions earned from your exisiting players. To view your stats, go to our Online Reports page.
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How Do I Check On The Status Of How Much Credit I'm Due?
To view the current status of your affiliate account, please visit our Online Reports page which is updated in real-time and includes monthly payout summaries of previous months. Your affiliate account is credited for a player's action as soon as they leave a game.
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Why Am I Not Being Paid Out For Player X?
There are several reasons why you may not be receiving affiliate fees for a given client with the most common being :
- The referred customer is not a new user - i.e. this person already has history at William Hill Casino and/or Poker Room
- You (the website owner) have shared user information with the referred customer prompting us to view the newly referred customer as an old user of William Hill Casino and/or Poker Room
- The person did not click through the banner on your webpage (e.g. word-of-mouth affiliates)
- Your banner is not linked to us correctly
In each of the above cases we do not pay affiliate fees. We do not assume any responsibility for lost affiliate fees due to an incorrectly linked banner or any of the reasons listed above.
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I Forgot The Username And/Or Password I Registered With. How Do I Get It?
Use out online Lost Your Login system to access your account.